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Frequently Asked Questions
What is Telemedicine?
Telemedicine uses modern technology to connect patients to their doctors like never before. With phone calls, video chats, secure messaging, and e-mails, you can get diagnosed and treated right from your couch and without the doctor ever leaving his office. You'll still get all the help and medication you need to recover, but faster and more affordable than ever before!
What conditions can be treated via Telemedicine?
Below is a list of common conditions we do treat. *** Note: Physician will not treat newborn or children less than two (2) years of age. Telemedicine is designed to handle non-emergency medical problems. You should NOT use it if you are experiencing a medical emergency, you should dial 911.
  •  Allergies
  •  Bronchitis 
  •  Cold / Flu
  •  Ear Infection 
  •  Eye Infection 
  •  Fever 
  •  Headache 
  •  Heart Burn 
  •  Nausea 
  •  Rash/ Skin Infection / Small Wound 
  •  Sinus Infection 
  •  Sore Throat 
  •  Stomach ache / Diarrhea 
  •  Upper Respiratory Infection 
  •  Urinary Tract Infection 
  •  Yeast Infection 
  •  And Many more…
What types of doctors are in your network?
Emergency Medicine, Family, General, Pediatricians and Internists.
Can I choose my doctor?
Not at this time. In order to provide quick /efficient service, when a consultation is requested, it will go into a queue.The first available physician with that state license will accept and process the consultation.
Do you provide telemedicine in every state?
Yes . Telemedicine services are provided in every state. (Arkansas law as of 9-1-2017 requires initial consultation be in video and all subsequent consults can be performed via phone.)
Do you provide consults outside the United States?
No, consults are not available outside the United States.
Do you provide access to a doctor 24/7?
Yes, we provide access to a doctor 24/7/365 days a year.
Do you provide video consultations in every state?
Our system is HIPPA compliant and regulated by state. We provide video in those states that allow video consultations. (Arkansas law as of 9-1-2017 requires initial consultation be in video and all subsequent consults can be performed via phone.) Delaware and Idaho
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